{"id":6469,"date":"2025-06-25T08:35:49","date_gmt":"2025-06-25T05:35:49","guid":{"rendered":"https:\/\/techplace.gr\/portfolio\/masini-app\/"},"modified":"2025-11-25T10:08:14","modified_gmt":"2025-11-25T08:08:14","slug":"masini-app","status":"publish","type":"portfolio","link":"https:\/\/techplace.gr\/en\/portfolio\/masini-app\/","title":{"rendered":"Masini App"},"content":{"rendered":"<p>The Techplace team undertook the <strong>design <\/strong>and <strong>implementation <\/strong>of a specialized <strong>custom equipment <\/strong>management application aimed at organizing and fully controlling the fleet of coffee machines for a company with a nationwide partner network, providing customers access to the system through mobile and web applications.<\/p>\n<p><strong>Customer Needs<\/strong><\/p>\n<p>The client was seeking a solution that would allow:<\/p>\n<p><strong>Tracking <\/strong>machines by customer, location, or serial\/NFC<br \/>\n<strong>Managing loans<\/strong> &amp; borrowings with complete <strong>history<\/strong><br \/>\n<strong>Organizing and scheduling<\/strong> maintenance &amp; service<br \/>\n<strong>Real-time updates<\/strong> on the location &amp; status of machines<br \/>\nConsolidated usage &amp; <strong>equipment performance statistics<\/strong><br \/>\nClear <strong>user role structure<\/strong> and restrictions per partner<br \/>\n<strong>Mobile-first approach<\/strong> with the ability to operate in the field<\/p>\n<p><strong>Our Solution: Masini Application<\/strong><\/p>\n<p>We designed and implemented Masini, a modern and fully customizable espresso machine management system, which includes a WebAdmin application and a mobile app for technicians and representatives. <strong>Key Features:<\/strong><\/p>\n<p><strong> Mobile Application<\/strong><\/p>\n<p>Machine recognition via QR code \/ RFID<br \/>\nService logging with category selection (coffee, water, technical inspection)<br \/>\nInput of technical measurements &amp; spare parts from list<br \/>\nMaintenance &amp; borrowing history recording<br \/>\nEmail notifications to all related roles<br \/>\nCommenting and signature capture capability<br \/>\nUser-friendly GUI, responsive for all smart devices<\/p>\n<p><strong>WebAdmin Application<\/strong><\/p>\n<p>Ability to provide credentials with specific roles and permissions<br \/>\nMachine logging with NFC or Serial Number<br \/>\nHistory of loans, placements, changes &amp; returns<br \/>\nLogging of faults, spare parts, and scheduled services<br \/>\nInstant machine recognition in the field with one scan<br \/>\nMap tracking for movement monitoring<br \/>\nReports and KPIs for usage, maintenance cost, and performance<\/p>\n<p><strong>Results:<\/strong><\/p>\n<p>With Masini, the company was able to:<\/p>\n<p><strong>Know <\/strong>at any time the number, location, and status of coffee machines<br \/>\n<strong>Automate <\/strong>fleet tracking<br \/>\n<strong>Improve collaboration<\/strong> with representatives &amp; technicians<br \/>\n<strong>Reduce <\/strong>maintenance <strong>time <\/strong>and <strong>cost<\/strong><br \/>\nHave <strong>real-time<\/strong> visibility for every machine and customer<br \/>\n<strong>Strengthen <\/strong>control &amp; efficiency of <strong>after-sales<\/strong> service<br \/>\n<strong>Customize <\/strong>the application to its own processes without limitations<\/p>\n<p>The application <strong>adapts to any type of equipment<\/strong> offered to customers\/end users in the form of loans or borrowings: fire safety equipment, cash registers &amp; POS, refrigerators, vending machines, medical equipment, professional printers, etc.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Techplace team undertook the design and implementation of a specialized custom equipment management application aimed at organizing and fully controlling the fleet of coffee machines for a company with a nationwide partner network, providing customers access to the system through mobile and web applications. Customer Needs The client was seeking a solution that would [&hellip;]<\/p>\n","protected":false},"featured_media":6235,"parent":0,"menu_order":915,"template":"","meta":[],"categories":[141],"tags":[],"class_list":["post-6469","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","category-applications"],"_links":{"self":[{"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/portfolio\/6469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/types\/portfolio"}],"version-history":[{"count":1,"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/portfolio\/6469\/revisions"}],"predecessor-version":[{"id":6470,"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/portfolio\/6469\/revisions\/6470"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/media\/6235"}],"wp:attachment":[{"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/media?parent=6469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/categories?post=6469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techplace.gr\/en\/wp-json\/wp\/v2\/tags?post=6469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}